Terms and Conditions

Terms and Conditions

Welcome to MS Natural Indian Oil Store through our official website gulfmile.sa.

Please read the following terms and conditions carefully before using the website or purchasing any products. By using the site, you agree to comply with these terms.

1. Acceptance of Terms

Your access to and use of the website constitutes implicit acceptance of these terms and conditions, which may be updated or amended from time to time.

2. Products

  • All products displayed on the website are original and meet quality standards.
  • Images and demo displays may slightly differ from the actual product.

3. Orders and Payment

  • Once an order is placed through the website, it is considered confirmed.
  • Accepted payment methods include bank cards, Mada, and digital wallets (if available).
  • The store reserves the right to reject or cancel any order if the product is unavailable or if there is an issue with payment.

4. Shipping and Delivery

  • Shipping is available across all regions of Saudi Arabia via certified courier companies.
  • Delivery times vary depending on the city and courier service, and customers will receive a tracking number once the order is dispatched.

5. Return and Exchange Policy

  • Products may be returned or exchanged within 7 days of receipt, provided they are unused and in their original packaging.
  • Damaged or non-conforming products will be replaced or refunded in accordance with store policy.
  • Shipping and return costs are borne by the customer unless the error was from the store.

6. Liability

  • The store assumes no responsibility for misuse of the products or use contrary to provided instructions.
  • Products are intended for external use only, and the store is not liable for any complications arising from improper use.

7. Privacy and Data Protection

  • The website is committed to maintaining customer data confidentiality and will not share information with third parties except as required by laws and regulations in the Kingdom.

8. Intellectual Property

  • All website content (texts, images, logos, designs) is owned by MS Natural and protected under copyright and trademark laws.

9. Governing Law

These terms and conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia, and any disputes shall be subject to the jurisdiction of Saudi courts.